Privacy Policy

Information that may be processed

This Privacy Policy explains the main categories of information that may be processed when you visit CouponDock, why that processing may occur, and the choices available to you. The website is designed to be browsed without creating an account or submitting a checkout form.

When you use the website, our hosting and technical service providers may process standard request information, including:

• IP address and approximate network location;
• browser type, device type, operating system, and preferred language;
• requested page, referring page, response status, and timestamp;
• security, diagnostic, and performance information;
• search terms submitted through the store-search feature;
• interactions with offer links and the controlled outbound route.

We do not ask visitors to submit retailer passwords, payment-card details, shipping addresses, or order information. Please do not send that information to our contact address.

Information you choose to provide

If you contact us by email, we may receive your email address, name, message, and any information you include voluntarily. We use that information to understand and respond to the request, investigate a reported problem, and maintain an appropriate record of the correspondence.

Avoid including unnecessary sensitive information. Questions about a retailer order should be directed to the retailer, because CouponDock does not have access to retailer transaction systems.

Outbound retailer visits

When you choose an offer or retailer link, our server validates the store domain and requests an approved destination from the content service. That operation records an outbound click before returning an HTTP redirect. The browser is then sent to the selected retailer or affiliate destination.

After the redirect, the retailer, affiliate network, and their service providers may process information under their own privacy notices. They may use cookies or similar technologies for attribution, fraud prevention, analytics, personalization, or checkout functionality. We do not control their websites or determine their independent processing practices.

How information is used

Information may be processed where reasonably necessary to:

• provide requested pages, search results, and store information;
• operate, secure, monitor, and troubleshoot the website;
• detect abuse, automated attacks, and technical failures;
• understand aggregate usage and improve navigation or performance;
• maintain the reliability of the content and outbound-link services;
• respond to questions, accessibility feedback, and factual corrections;
• attribute qualifying affiliate activity;
• comply with applicable legal obligations and protect legitimate rights.

Where applicable law requires a specific legal basis, processing may rely on providing a requested service, legitimate interests in operating and securing the website, compliance with legal obligations, or consent for optional technologies. The appropriate basis depends on the context and jurisdiction.

Service providers and recipients

Information may be processed by providers that support hosting, network delivery, security, content services, error diagnosis, email, and affiliate attribution. These providers receive information only in connection with the services they perform and are subject to their own contractual and legal responsibilities.

Information may also be disclosed where reasonably necessary to comply with law, respond to a valid legal process, investigate abuse, protect users or the public, or establish and defend legal claims. We do not describe personal information as being “sold” merely because an affiliate commission may result from an outbound link; however, regional law may define advertising-related disclosures differently.

Retention

Retention depends on the type of record and why it is needed. Short-lived technical and security logs may be retained for operational troubleshooting and abuse prevention. Email correspondence may be retained while a request is active and for a reasonable period afterward. Affiliate providers and retailers determine their own retention periods.

We aim not to retain identifiable information longer than reasonably necessary for the purpose for which it was processed, subject to security, legal, accounting, dispute, and backup requirements.

Cookies and similar technologies

The website may use necessary local storage or similar browser technology for interface preferences, such as remembering whether you selected the light or dark theme. This preference remains on your device and does not require a site account.

If optional analytics, advertising, or additional performance technologies are introduced, this policy and the Cookie Policy must be updated and any legally required consent controls must be implemented before those technologies are enabled.

Retailers and affiliate providers may use their own cookies or similar technologies after you follow an outbound link. See our Cookie Policy for more detail.

Security

No internet service can promise absolute security. We use a limited-data design and reasonable technical practices intended to reduce unnecessary exposure, including server-side CMS access, validated route parameters, controlled outbound destinations, and restricted rendering of CMS-provided rich text.

You are responsible for using a supported browser and protecting access to your own device and email account.

International processing

Hosting, content, email, affiliate, or retailer providers may operate in countries other than your own. As a result, information may be processed in jurisdictions with different privacy rules. Where required, the relevant provider or operator should use an appropriate transfer mechanism.

Your choices and rights

Browser controls allow you to remove site data, restrict cookies, and clear the saved theme preference. You can avoid affiliate attribution by navigating to a retailer independently instead of using an outbound link.

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or information about certain disclosures. These rights may be subject to legal exceptions and identity verification. Because the site does not require an account, we may have limited information with which to identify a particular visitor.

For privacy questions or a rights request, contact hello@coupondock.org. Describe the nature of the request and the jurisdiction that applies, but do not email identity documents or sensitive information unless a secure method has first been arranged.

Changes to this policy

We may revise this policy when the website’s technology, service providers, or legal obligations change. Material revisions should update the date shown at the top of this page. Continued use after an update is subject to the revised notice.